An important aspect of any managed services plan is having the right combination of services. ENS Group strives to provide you with solutions that are tailored to fit the needs of any business. From network stability and safety to desktop services to application support, ENS Group has the right option for any environment.
The Elite program is a managed services offering that combines a suite of resources into a plan that supports your technology needs. This comprehensive managed program includes advanced monitoring, preventative maintenance, device optimization, and other services that reduce the negative business impact of technology failures. The Elite program delivers value through operational reliability and better-aligned IT and business goals with a lower total cost of ownership.
The Pro program is a proactive offering that includes remote monitoring, preventative maintenance, and other services to support key IT systems. This plan delivers value through operational reliability, and by preventing issues. In contrast to the Elite program, the Pro option is a management solution that maintains your critical systems quarterly, but does not extend to remediation tasks and day-to-day IT support.
The SmartSource Essentials program is a building block of a partial managed solution. This plan was formerly known as Foundation Business Support (FBS). By packaging the four core elements of monitoring (up to 25 nodes), Microsoft patch management, remote support and email content filtering, ENS Group can provide you with the day-to-day technology support necessary to operate your business. All monitoring reviews, technical support, and remediation services are delivered as hourly services against monthly block-hour allotments.
The Select program is a customizable À la carte offering allowing you to select individual services that meet your specific needs and business requirements. This option is a simple, cost-effective solution created for your specific technology related needs.
Your ENS Group advisor can assist you in selecting the SmartSource program that fits your business environment. Enhance your technology experience by utilizing SmartSource. Contact us for more information.