Managed Outsourcing > Contracted Services
> On-Site IT
> SmartSource
> Managed OutsourcingENS presents a New Program to better serve you
At ENS, we regularly analyze our customers’ needs so that we can provide them better options for maintaining their IT investments.
From this analysis, we have determined that our customers have a need for regular servicing and maintaining of their computer networks.
We are proud to announce the solution: Managed Services.
Through this program, ENS can provide regularly scheduled support from as little as a few hours each week up to full IT outsourcing.
Reason for new program
ENS developed the Managed Services program to address our customers’ concerns that their network systems had outgrown ‘fix-when-fail’ support. Their systems grew with their businesses. Their systems improved efficiency and profit.
But, now the systems are larger and more complex. They need regular maintenance to avoid down time. But, for some businesses, these systems did not justify hiring full time employees to maintain them. For others, the hired full time employees did not do the job. For either, when the critical application or infrastructure fails and people can’t get their jobs done, productivity is lost and money is wasted.
If you recognize that this is your business … read on.
To respond to this dilemma, ENS offers Managed Services. These programs offer as little, or as much, system maintenance as your business requires. In order to cover the spectrum of needs of our customers, ENS Managed Services consists of three distinct service levels.
Three choices – one to fit your business needs
Contracted Services: short term, part time, on-site IT support.
On-Site IT staffing: long term, full time, on-site IT support.
SmartSource: long term, full or partial IT outsourcing services.