Employment

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Accepting Resumes for the following position:

COMPUTER SYSTEMS ENGINEER (Fort Wayne)

Definition:

The computer systems engineer installs, maintains, troubleshoots and upgrades computer hardware, software, personal computer networks, peripheral equipment and electronic mail systems; trains end-users in effective use of applications; occasionally makes recommendations regarding hardware and software acquisitions; prepares documentation and provides end-user assistance; and performs related work as required.

Examples of Key Duties: (Duties are illustrative and not inclusive and may vary with individual assignment.)

• Installs, configures and upgrades operating systems and software, using standard business and administrative packages.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
• Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies higher-level engineers as required.
• Performs other duties of a similar nature or level.

Qualifications:

Education and Experience:

Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.  MCP, MCSA, MCSE, CCNA, CCDA, CCA, CCEA certifications would be a plus.

Licenses:

Must possess and maintain a valid Indiana driver’s license and a satisfactory driving record.

Physical Requirements and Working Conditions:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry typical computer related equipment and hardware; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Knowledge of: (at entry)

Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Principles, practices, hardware and software related to the establishment and maintenance of LAN’s and WAN’s; and
Techniques for explaining technical concepts and procedures to non-technical users.

Skill in: (at entry)

Installing, configuring and upgrading operating systems and software, using primarily standard application practices; Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware; Monitoring LAN’s and WAN’s; Troubleshooting and solving hardware and software problems; Instructing users on new or upgraded computer applications and hardware; Using initiative and independent judgment within established guidelines and procedures; Organizing own work, setting priorities and meeting critical time deadlines; and Communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.